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Veteran-Owned & Operated – Free Shipping on Orders over $100
Veteran-Owned & Operated – Free Shipping over $100

Exclusive Discounts for Military, First Responders & More

ID.me & GovX - Who is eligible?

At Luminary Global, we are proud to support those who serve and protect our communities. Through our partnerships with ID.me and GovX, we offer exclusive discounts to eligible groups, including:

Military & Veterans – Active duty, retired, and military veterans

First Responders – Police, firefighters, EMTs, and paramedics

Healthcare Workers – Nurses, doctors, and hospital staff

Government Employees – Federal, state, and local employees

Teachers – Teachers, Professors,and educators

How to Get Your Discount

1. Verify Your Status
Simply log in or sign up with ID.me or GovX to verify your eligibility. It’s quick, secure, and free!

2. Access Your Discount
Once verified, your exclusive Luminary Global discount will be automatically applied at checkout.

3. Enjoy Premium Emergency Gear
Shop our high-quality first aid kits, trauma gear, tactical supplies, and more—designed for those who need reliable equipment in critical situations.

Why Shop with Luminary Global?

Trusted by professionals – Our products are used by military, first responders, and healthcare providers nationwide.

Top-tier gear – We offer battle-tested and life-saving equipment for both professional and personal use.

Proudly Veteran-Owned – Supporting service members is at the heart of our mission.

Get Started Today

Click below to verify your eligibility and unlock your exclusive discount now!

🔹 Verify with ID.me | 🔹 Verify with GovX

For any questions, feel free to contact our support team. We’re here to help!

Shipping Policy

Shipping & Handling

Free Shipping on orders of $100 or more purchased via our website. Large or heavy orders are subject to a shipping quote. Please contact us directly or via our RFQ form.

We will ship your order as soon as possible. Most orders typically ship within one to three business days; however, the availability of our stock is variable due to large government purchases and management of expiration dates to get our customers the latest inventory. If there will be an extended delay (greater than two weeks) on your order, we will notify you. The shipping method chosen is based on the date products are available to ship.

Domestic Shipping

Our shipping methods vary in order to provide you with the quickest and most efficient experience. These can range from UPS or FedEx Ground, DHL, or USPS. Luminary only ships within the contiguous United States

Please note that most orders require 48 hours for processing and packaging and will arrive in 3 to 5 business days. This is not a shipping guarantee. Please contact us for expedited shipping if you need it sooner. Some items may need to be back-ordered, which could require up to two weeks for processing and packaging. Large or heavy orders will be subject to a shipping quote and may have to be delivered by truck on a pallet.

International Shipping

Luminary only ships internationally for RFQ orders that are placed by the US Federal Government. Please contact us at727-230-9112or email at support@luminaryint.com and we will be able to provide you with a quote. Luminary does not ship internationally for orders processed on our website.

Returns, Refunds, and Exchange Policy

Overview

Your business is important to us and our customer’s satisfaction is paramount.  We designed our policy so that is easy to understand and use if needed.  If you would like to make a return, take a look at our policies below. We want to make sure you’re completely happy with your purchase. If there’s anything we can do to improve your experience, please contact us at returns@luminaryint.com or call us at 727-230-9112.

Timeframe – 30 Days

Our Return, Refunds, and Exchange policy lasts 30 calendar days from the date you received your item(s).  We do not accept any returns or exchanges after 30 calendar days from the delivery date.

Returns & Exchanges

Returns

Luminary accepts return requests for items that are unopened, unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition, it was received. If you wish to return your item, we must receive your request within 30 days of the date you received your item.

  • Exceptions: We do not accept returns for perishable items or gift cards. 

Exchanges (if applicable)

In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email support@luminaryint.com within 30 days of receiving your product to begin the process.

How to Initiate a Return or Exchange
  1. Please email returns@luminaryint.com within 30 days of receiving your product to begin the process.
  2. Ship the item back to us using the return shipping label we will provide you as outlined in the Return Shipping section below
  3. Once we receive and inspect your item as outlined in the Refunds section below your refund will be processed.
Refunds

Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.

If approved, the money will be refunded to your original method of payment within one to two weeks. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.

If you are wondering what the status of your refund is please do the following:

  1. If you haven’t received a refund within two weeks, first check your bank account again.
  2. Then contact your credit card company, it may take some time before your refund is officially posted.
  3. Next, contact your bank. There is often some processing time before a refund is posted.
  4. If you’ve done all of this and you still have not received your refund, please contact us at returns@luminaryint.com