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FSA & HSA Purchases – Frequently Asked Questions

At Luminary Global, we understand that managing your healthcare expenses is important. That's why we offer a wide selection of FSA (Flexible Spending Account) and HSA (Health Savings Account) eligible products to help you stay prepared for any situation. Below are answers to some of the most frequently asked questions about using your FSA and HSA funds on our site.

General Questions

What is an FSA?

A Flexible Spending Account (FSA) is a tax-advantaged account that allows you to set aside pre-tax dollars for eligible medical expenses. Funds must typically be used within the plan year, though some employers offer a grace period or limited carryover.

What is an HSA?

A Health Savings Account (HSA) is a tax-advantaged account available to individuals with a high-deductible health plan (HDHP). Unlike FSAs, HSA funds roll over year after year and can be used for qualified medical expenses at any time.

What is the difference between an FSA and an HSA?
  • FSAs are employer-sponsored and typically have a “use it or lose it” rule (funds must be used within the plan year).
  • HSAs are available to individuals with an HDHP and allow unused funds to roll over annually.
  • Both accounts can be used to purchase eligible medical supplies, including many first aid and emergency preparedness products available on our website.

Eligibility & Purchases

Are first aid kits FSA and HSA eligible?

Yes! Luminary First Aid Kits are FSA and HSA eligible because they contain medical supplies that qualify as necessary healthcare expenses. All items in our HSA/FSA Collection are eligible.

What other products can I buy with my FSA or HSA?

You can use your FSA or HSA funds to purchase a variety of healthcare-related items, including:
• First Aid Kits
• Tourniquets
• Emergency Medical Supplies
• Bandages, Wound Care, and Burn Relief Products
• Cold & Hot Packs
• Medical Gloves and PPE
For a full list of eligible items, check out our FSA & HSA Eligible Products collection

Can I use my FSA or HSA card at checkout?

Yes! We accept FSA and HSA debit cards at checkout. Simply enter your card details like any other payment method.

What if my FSA or HSA card is declined?

If your FSA or HSA card is declined, it may be because:

  • Verify the billing information you entered. Check the billing address and zip code match the information on your FSA/HSA account. This is the most common reason why transactions are declined.

  • Check your balance. You may have insufficient funds in your account.

If all else fails, you can still complete your purchase using another payment method and submit the receipt for reimbursement from your FSA or HSA provider.

Reimbursements & Documentation

How can I get a receipt for my FSA or HSA purchase?

You will receive an email confirmation after your purchase. If you need an itemized receipt for documentation, contact our customer support team via email at support@luminaryint.com

We will send you one within 24 hours. Don't worry, we are quick about it.

What if I need to return an FSA or HSA purchase?

Due to healthcare regulations, FSA/HSA purchases are generally non-refundable. However, if you have questions about a specific order, please reach out to our support team.

Where can I find more information about my FSA or HSA?

For specific questions about your FSA or HSA, including eligibility rules and reimbursement policies, we recommend contacting your plan administrator or visiting the IRS guidelines on qualified medical expenses.

Still Have Questions?

If you have any additional questions about using your FSA or HSA to purchase our products, feel free to reach out to our support team at support@luminaryint.com or call 727-230-9112.

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